Support Overview

Teamwork
As a valued FBSoft® customer, you can expect a fully dedicated support team to satisfy all of your support needs. We provide you with an experienced worldwide technical engineering staff, timely problem resolution, detailed technical answers, and sound product advice.

Success
The customer support team at FBSoft® is committed to partnering with you to ensure that your experience with FBSoft® products promotes your company’s objectives and ensures your business success.

Why FBSoft® Support is as valuable as your investment in our products?
An investment in FBSoft® products is an asset in managing the cost of your business.

FBSoft® products are designed to help customers accurately check the pulse of their infrastructure expenses, diagnose problems, treat symptoms, and track resolution. Delighted customers, and consistently high customer satisfaction, based on fully functional, finely tuned applications and maximum availability is what FBSoft® Customer Support is all about.

When you purchase an FBSoft® Maintenance Plan you can feel confident that a fast and accurate resolution is as close as your computer terminal. In addition to our experienced technical engineering staff, located throughout the world, our customer support web site is designed to provide services at your convenience, any time, day or night.


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